General

Soudal India is committed to protecting your privacy and handling personal data with care and transparency.

You can visit our website anonymously. We may collect analytical data regarding website usage; however, this information cannot be used to directly identify individual visitors.

We only collect personal data that you voluntarily provide to us, for example when:

• Filling out a contact form

• Subscribing to newsletters or commercial communications

• Requesting product information or technical support

• Applying for dealership or partnership opportunities

This Privacy Statement explains how Soudal India processes personal data through this website and how you may exercise your rights regarding your personal information.

Provision to Third Parties

We may share your information with third parties only when necessary for:

• Delivering requested products or services

• Processing enquiries

• Supporting marketing communications (where consent has been provided)

• Website analytics and hosting services

When we share personal data with third-party service providers, we ensure that appropriate contractual agreements are in place to protect your information and ensure it is used solely for its intended purpose.

By submitting your details, you expressly consent to being contacted by us via WhatsApp, RCS, SMS, email, phone, and other communication channels for updates, service-related information, and promotional offers.

We will not sell or distribute your personal data to unrelated third parties unless:

• Required by law

• Permitted under applicable regulations

• Necessary to protect our legal rights

Cookies

For detailed information on how we use cookies and tracking technologies, please refer to our Cookie Statement available on this website.

Security and Data Retention

We take appropriate technical and organisational security measures to prevent misuse, loss, unauthorised access, or unlawful processing of your personal data.

Access to personal data is restricted to authorised personnel only. Our systems are regularly reviewed and updated to maintain data protection standards.

We do not retain personal data longer than necessary. Data is stored only for as long as required to:

• Fulfil the purpose for which it was collected

• Comply with legal obligations

• Resolve disputes and enforce agreements

Once data is no longer required, it will be securely deleted or anonymised.

Amendments

Soudal India reserves the right to modify this Privacy Statement at any time. Any updates will be published on this page. We encourage you to review this statement periodically to stay informed about how we protect your information.

Your Rights – Access, Correction and Objection

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (where legally permissible)

• Withdraw consent for marketing communications at any time

If you wish to exercise any of these rights, you may submit a written request to the contact details below.

Contact Details

Soudal India Private Limited 
Address: A 91, Okhla Industrial Estate, Phase – II 
New Delhi – 110020 
Email: info@soudal.in 
Phone: 1800-102-103

If you have any questions regarding this Privacy Statement or how your personal data is handled, please contact us using the details above.